# clients

**URL:** https://discourse.equality-tech.com/c/clients/10.md

[Latest](https://discourse.equality-tech.com/latest.md) · [Categories](https://discourse.equality-tech.com/categories.md) · [Tags](https://discourse.equality-tech.com/tags.md)

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## [About the clients category](https://discourse.equality-tech.com/t/about-the-clients-category/26)

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**Author:** [@eqt](https://discourse.equality-tech.com/u/eqt)\
**Replies:** 0

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The “client” section is reserved for paid support clients. Bookmark this section so you can easily get support. What’s in the general client category? We post product announcements and management related info that c…

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## [Upgrade Demo wiki to REL1\_34](https://discourse.equality-tech.com/t/upgrade-demo-wiki-to-rel1-34/1105)

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**Author:** [@greg](https://discourse.equality-tech.com/u/greg)\
**Replies:** 0\
**Last updated:** [April 20, 2020, 12:06pm UTC](https://discourse.equality-tech.com/t/upgrade-demo-wiki-to-rel1-34/1105 "2020-04-20T12:06:07Z")

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Upgrade the Demo wiki to the latest, greatest QualityBox

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## [Covid-19 Update](https://discourse.equality-tech.com/t/covid-19-update/1085)

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**Author:** [@greg](https://discourse.equality-tech.com/u/greg)\
**Replies:** 0\
**Last updated:** [March 24, 2020, 4:50pm UTC](https://discourse.equality-tech.com/t/covid-19-update/1085 "2020-03-24T16:50:01Z")

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Just a quick FYI, we are operating normally since all our work is done remotely. We’re here to help you with any Wiki project you’d like to tackle TODAY!

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## [Slack chat integration](https://discourse.equality-tech.com/t/slack-chat-integration/1058)

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**Author:** [@greg](https://discourse.equality-tech.com/u/greg)\
**Replies:** 1\
**Last updated:** [February 24, 2020, 5:41pm UTC](https://discourse.equality-tech.com/t/slack-chat-integration/1058 "2020-02-24T17:41:59Z")

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Does your team use Slack, or other internal communication? Ask your account manager to integrate your support channel into your slack channel. You’ll get notifications of any messages in support. We’re online in the M…

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## [Planned maintenance window at NYC1](https://discourse.equality-tech.com/t/planned-maintenance-window-at-nyc1/214)

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**Author:** [@eqt](https://discourse.equality-tech.com/u/eqt)\
**Replies:** 0\
**Last updated:** [February 13, 2018, 5:00am UTC](https://discourse.equality-tech.com/t/planned-maintenance-window-at-nyc1/214 "2018-02-13T05:00:00Z")

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Start: 2018-02-14 20:00 UTC (3pm EDT) End: 2018-02-14 21:00 UTC (4pm EDT) We’re working to mitigate the industry-wide security vulnerabilities known as Meltdown and Spectre. As part of our mitigation efforts, all host…

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## [What extension should we add to QualityBox, and why?](https://discourse.equality-tech.com/t/what-extension-should-we-add-to-qualitybox-and-why/201)

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**Author:** [@eqt](https://discourse.equality-tech.com/u/eqt)\
**Replies:** 1\
**Last updated:** [February 9, 2018, 5:27am UTC](https://discourse.equality-tech.com/t/what-extension-should-we-add-to-qualitybox-and-why/201 "2018-02-09T05:27:22Z")

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We pride ourselves on selectively curating the top extensions from the thousands available on mediawiki.org, github.org and elsewhere. Extensions like VisualEditor and Elasticsearch make all the difference between a bla…

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## [Can QualityBox link to documents on our shared drive?](https://discourse.equality-tech.com/t/can-qualitybox-link-to-documents-on-our-shared-drive/193)

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**Author:** [@eqt](https://discourse.equality-tech.com/u/eqt)\
**Replies:** 0\
**Last updated:** [February 1, 2018, 3:16am UTC](https://discourse.equality-tech.com/t/can-qualitybox-link-to-documents-on-our-shared-drive/193 "2018-02-01T03:16:41Z")

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Q. At ACME Widgets, we use a shared drive for a lot of our documents. How can QualityBox help us use those documents? Do we have to upload them all? A. QualityBox can understand file links in the regular UNC format s…

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## [More tips on formatting your posts: syntax highlighting](https://discourse.equality-tech.com/t/more-tips-on-formatting-your-posts-syntax-highlighting/159)

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**Author:** [@eqt](https://discourse.equality-tech.com/u/eqt)\
**Replies:** 0\
**Last updated:** [January 9, 2018, 5:48pm UTC](https://discourse.equality-tech.com/t/more-tips-on-formatting-your-posts-syntax-highlighting/159 "2018-01-09T17:48:28Z")

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You can include code blocks in your post, with automatic syntax highlighting (color!). See the highlight.js website for a demo and more details: https://highlightjs.org/static/demo/ Using \`\`\` (triple backticks) to crea…

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## [Notifications: there are many features built in to this support system that will email you, or provide instant desktop alerts](https://discourse.equality-tech.com/t/notifications-there-are-many-features-built-in-to-this-support-system-that-will-email-you-or-provide-instant-desktop-alerts/157)

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**Author:** [@eqt](https://discourse.equality-tech.com/u/eqt)\
**Replies:** 0\
**Last updated:** [January 9, 2018, 2:53pm UTC](https://discourse.equality-tech.com/t/notifications-there-are-many-features-built-in-to-this-support-system-that-will-email-you-or-provide-instant-desktop-alerts/157 "2018-01-09T14:53:26Z")

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Following topics and handling notifications Discourse has a collection of features to help users follow the content that is interesting to them. Web and email notifications adapt to regular actions of the users (reading,…

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## [Formatting Help](https://discourse.equality-tech.com/t/formatting-help/153)

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**Author:** [@eqt](https://discourse.equality-tech.com/u/eqt)\
**Replies:** 0\
**Last updated:** [January 8, 2018, 11:15pm UTC](https://discourse.equality-tech.com/t/formatting-help/153 "2018-01-08T23:15:43Z")

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Q. What kind of markup can I use in this forum in order to post my content clearly and concisely? A. This forum uses the Discourse software. See the formatting help at https://meta.discourse.org/t/post-format-reference-…

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## [Network Maintenance completed July 14th 2017](https://discourse.equality-tech.com/t/network-maintenance-completed-july-14th-2017/92)

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**Author:** [@eqt](https://discourse.equality-tech.com/u/eqt)\
**Replies:** 0\
**Last updated:** [July 14, 2017, 3:06pm UTC](https://discourse.equality-tech.com/t/network-maintenance-completed-july-14th-2017/92 "2017-07-14T15:06:35Z")

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Earlier today (0400 UTC) network maintenance was completed without interuption of service. There may have been some increased latency or dropped packets for about 2 minutes during the maintenance. Anytime you witness …

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## [Want email notifications about new posts?](https://discourse.equality-tech.com/t/want-email-notifications-about-new-posts/54)

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**Author:** [@eqt](https://discourse.equality-tech.com/u/eqt)\
**Replies:** 2\
**Last updated:** [April 13, 2017, 6:45pm UTC](https://discourse.equality-tech.com/t/want-email-notifications-about-new-posts/54 "2017-04-13T18:45:02Z")

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In order to get email notifications whenever someone posts into a category, you should visit that category and click the "circle" icon at the top right corner of the frame. Several options are presented for "watching" a …

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## [Monitoring Now Available](https://discourse.equality-tech.com/t/monitoring-now-available/49)

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**Author:** [@eqt](https://discourse.equality-tech.com/u/eqt)\
**Replies:** 0\
**Last updated:** [April 5, 2017, 8:21pm UTC](https://discourse.equality-tech.com/t/monitoring-now-available/49 "2017-04-05T20:21:25Z")

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Contact your client manager or enter a support request if you would like to receive automatic notifications on pre-defined monitoring events. We now offer monitoring on the following metrics: \* CPU \* Disk I/O \* Memory \*…

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## [Urgent? Get Instant Notifications!](https://discourse.equality-tech.com/t/urgent-get-instant-notifications/48)

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**Author:** [@eqt](https://discourse.equality-tech.com/u/eqt)\
**Replies:** 0\
**Last updated:** [April 5, 2017, 8:13pm UTC](https://discourse.equality-tech.com/t/urgent-get-instant-notifications/48 "2017-04-05T20:13:24Z")

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Did you know? If you open a support question, and leave that browser window open, you will receive a notification the instant that topic is updated by staff. This is even useful in terms of cutting down the 'cycle time'…

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## [Check Network Status](https://discourse.equality-tech.com/t/check-network-status/47)

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**Author:** [@eqt](https://discourse.equality-tech.com/u/eqt)\
**Replies:** 0\
**Last updated:** [April 5, 2017, 2:32pm UTC](https://discourse.equality-tech.com/t/check-network-status/47 "2017-04-05T14:32:05Z")

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You can check our upstream ISP's status page to see whether there are any known issues on their network. The Digital Ocean status page is at https://status.digitalocean.com/