# I'm not a programmer, can I get support for customizations?

**URL:** <https://discourse.equality-tech.com/t/im-not-a-programmer-can-i-get-support-for-customizations/564>\
**Category:** support\
**Tags:** faq\
**Created:** [October 4, 2018, 1:33pm UTC](https://discourse.equality-tech.com/t/im-not-a-programmer-can-i-get-support-for-customizations/564 "2018-10-04T13:33:00Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![eqt](https://discourse.equality-tech.com/user_avatar/discourse.equality-tech.com/eqt/32/16_2.png) [@eqt](https://discourse.equality-tech.com/u/eqt)\
**Post date:** [October 4, 2018, 1:33pm UTC](https://discourse.equality-tech.com/t/im-not-a-programmer-can-i-get-support-for-customizations/564/1 "2018-10-04T13:33:01Z")

</div>

George from England asks:

> Would I be able to recieve support for requests since I have no programming knowledge? I.e. If I’d like a large search bar on the homepage similar to wikihow

---

<div class="post-metadata">

**Author:** ![eqt](https://discourse.equality-tech.com/user_avatar/discourse.equality-tech.com/eqt/32/16_2.png) [@eqt](https://discourse.equality-tech.com/u/eqt)\
**Post date:** [October 12, 2018, 2:14pm UTC](https://discourse.equality-tech.com/t/im-not-a-programmer-can-i-get-support-for-customizations/564/2 "2018-10-12T14:14:47Z")

</div>

We do offer customization of QualityBox for each customer. The system is flexible around the concept of “core” and “local” code. So, using your example, we could implement a large search bar using any combination of

1. Custom configuration of core functionality;
2. Additional local functionality – just for your wiki – through added 3rd-party extensions (imagine a popular extension found on [mediawiki.org](http://mediawiki.org/) called “large search bar”;
3. Custom extension development.

Additional services are billed at our standard rates during implementation, and there are **no additional charges** for hosting if additional custom extensions are licensed under the GPL and **shared with the community** (even though it’s likely that we’re the only maintainers of the code). Hosting private, custom extensions requires maintenance of code that only we have access to; which we obviously charge for.

---

<div class="post-metadata">

**Author:** ![eqt](https://discourse.equality-tech.com/user_avatar/discourse.equality-tech.com/eqt/32/16_2.png) [@eqt](https://discourse.equality-tech.com/u/eqt)\
**Post date:** [October 19, 2018, 2:14pm UTC](https://discourse.equality-tech.com/t/im-not-a-programmer-can-i-get-support-for-customizations/564/3 "2018-10-19T14:14:51Z")

</div>

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.