The support category is for general support questions and topics. Specific client support questions should go into your private client category (unless of course you’re asking a general question that could pertain to others).
This is a category where
eQuality Tech will post topics about supporting QualityBox
Clients can post general support questions (any topic without confidential information).
The general public and developers can post and/or learn about the support issues in QualityBox
There is a sitewide link in the top menu for “Unsolved” support topics so staff and/or users can quickly see what’s “Open” and needs attention.